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Topic

Common Questions - 5 question(s)

  • Do your bags come with a rain cover?
    Question by: test on Aug 17, 2016 9:08:53 AM
    • All of our bags that have the option for a rain cover come with one. Some of our bags (e.g., the Pet Carrier and all of our windshield bags) don’t have the option for a rain cover and, therefore, don’t come with one. You can find replacements under Parts if you need it.
      Answer by: Customer Service on Aug 17, 2016 9:09:28 AM
  • How do I clean my bag?
    Question by: test on Aug 17, 2016 9:07:45 AM
    • Clean your bag using warm, soapy water with a sponge and air dry.
      Answer by: Customer Service on Aug 17, 2016 9:08:10 AM
  • Is fading covered under warranty?
    Question by: test on Aug 17, 2016 9:04:07 AM
    • Fading is not covered under warranty. We suggest always using your rain cover over your bag to protect against not only rain, but also sun, dirt, and any other elements that one may come across while riding.
      Answer by: Customer Service on Aug 17, 2016 9:04:37 AM
  • Do you offer replacement clips/buckles?
    Question by: test on Aug 17, 2016 8:58:16 AM
    • We stock many replacement parts including buckles. To identify which clip/buckle you’ll need, just take a look at the male or female end, locate the serial number starting with “SR” and contact us to see if we have what you need.
      Answer by: Customer Service on Aug 17, 2016 8:58:42 AM
  • How can I tell if your sissy bar bags will fit my backrest?
    Question by: test on Aug 17, 2016 8:54:25 AM
    • Our universal mounting system will allow our bags to fit on virtually any backrest at least 8 in. tall. Some bags fit up to a 14 in. wide backrest, and others up to a 16 in. wide backrest. Check the product page before ordering. Our Top Rolls are made to fit backrests as short as 6 in. when mounted by themselves.
      Answer by: Customer Service on Aug 17, 2016 8:55:30 AM
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